The Alena Resort a Pramana Experience

The tranquility of this hotel is truly captivating—an oasis of peace and beauty. The management and staff go above and beyond to ensure every moment of my stay is memorable. In particular, the manager, Dewa, often goes out of his way to make guests feel genuinely welcomed and cared for. Their attention to detail and heartfelt hospitality elevate the entire guest experience to a whole new level. Conveniently located near Ubud city center, the hotel also offers complimentary shuttle service, making it easy to explore the vibrant heart of the city while enjoying a serene retreat

The staff literally made us feel so welcomed and honored for us to be staying with them. The customer service was so positive it did set a new benchmark for us.

Stunning resort so relaxing beautiful atmosphere and such friendly staff. Perfect place to relax unwind and dock up the sun. Spa was amazing too with excellent Balinese massage.

Peaceful and beautiful property with soothing natural beauty and all the amenities. The staff was very courteous and polite and attended with utmost care.

If you're dreaming of serenity, warmth, and authentic Balinese hospitality, The Alena Resort in Ubud is where your dream becomes reality. My stay here was nothing short of magical—a seamless blend of luxury, culture, and heartfelt service. The resort offers a tranquil escape from the busy world, yet remains conveniently close to the town’s cultural heart. From the moment we arrived, we were treated not like guests, but like family. The staff welcomed us with genuine smiles, a refreshing welcome drink, and a level of care that was deeply personal and sincere. The rooms are beautifully appointed, combining traditional Balinese design with modern comfort. I stayed in a suite overlooking the gardens, and every morning I woke up to birdsong. The bed was incredibly comfortable, the bathroom luxurious. One of the highlights of my stay was the infinity pool, surrounded by palm trees and open sky—it was pure bliss. Dining at the resort's restaurant was a daily delight. The dishes were fresh, flavorful, and beautifully presented, with a menu that blended local flavors with international favorites. Breakfast was generous and varied, with the option to enjoy it poolside or in your room. But what truly sets The Alena Resort apart is the people. Every interaction—from the front desk to the drivers, the restaurant staff, and the housekeeping team—was warm, gracious, and infused with a spirit of hospitality that felt genuine and from the heart. We left The Alena Resort feeling deeply refreshed and emotionally connected to the place. It’s not just a hotel—it’s an experience. One I will remember always, and one I would recommend to anyone visiting Bali.